{"id":1026,"date":"2022-12-05T10:20:23","date_gmt":"2022-12-05T10:20:23","guid":{"rendered":"https:\/\/dev.nedsoft.nl\/support\/?post_type=docs&#038;p=1026"},"modified":"2022-12-08T09:32:01","modified_gmt":"2022-12-08T09:32:01","slug":"kan-niet-verder-terug-scrollen-in-ritten","status":"publish","type":"docs","link":"https:\/\/www.nedsoft.nl\/support\/kennisbank\/kan-niet-verder-terug-scrollen-in-ritten\/","title":{"rendered":"Kan niet verder terug scrollen in ritten?"},"content":{"rendered":"<h6>Als u in het ritten overzicht problemen ervaart met het scrollen dan zou er lokaal in de app iets mis kunnen zijn.<\/h6>\n<h6>Als u 1 van de onderstaande problemen ervaart zou dit opgelost kunnen worden door middel van een App reset.<\/h6>\n<h6>&#8211; Kan niet verder scrollen. Laadt icoontje blijft draaien!?<\/h6>\n<h6>&#8211; Blijf steeds dezelfde datums tegen komen tijdens het scrollen!?<\/h6>\n<p>&nbsp;<\/p>\n<h2 class=\"has-medium-font-size\"><strong>App resetten<\/strong><\/h2>\n<h6>Als het opnieuw opstarten van de app of telefoon niet de oplossing biedt dan zou u de app volledig kunnen resetten.<\/h6>\n<h6><strong>Let op: De uit te voeren stappen zijn anders voor Android &amp; iPhone toestellen!<\/strong><\/h6>\n<p>&nbsp;<\/p>\n<h3 class=\"has-medium-font-size\"><strong>Stappen voor iPhone<\/strong><\/h3>\n<h6>Bij gebruik van een iPhone of ander Apple model kunt u simpelweg de app verwijderen en opnieuw installeren via de Apple app store<\/h6>\n<h4 class=\"has-medium-font-size\"><strong>Stap 1:<\/strong><\/h4>\n<h6>Zoek de Rittenregistratie Plus app en houdt het icoontje enkele seconde ingedrukt<br \/>\nEr zou nu een kruisje tevoorschijn moeten komen. Tik op het kruisje.<br \/>\n<img decoding=\"async\" class=\"alignnone wp-image-913\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/11\/App-icon-cross.png\" alt=\"\" width=\"118\" height=\"115\" \/><\/h6>\n<h4 class=\"has-medium-font-size\"><strong>Stap 2:<\/strong><\/h4>\n<h6>Kies voor de optie &#8220;Verwijder app&#8221;<br \/>\nDe app is nu succesvol verwijderd!<\/h6>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-1064\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Verwijder-app-300x68.png\" alt=\"\" width=\"300\" height=\"68\" srcset=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Verwijder-app-300x68.png 300w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Verwijder-app-360x82.png 360w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Verwijder-app.png 388w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h4 class=\"has-medium-font-size\"><strong>Stap 3:<\/strong><\/h4>\n<h6>Open de Apple app store &amp; installeer de app opnieuw.<\/h6>\n<h6>Zoek in de app store naar &#8220;Nedsoft Rittenregistratie Plus&#8221;<\/h6>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-1066\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/App-Store-300x99.png\" alt=\"\" width=\"300\" height=\"99\" srcset=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/App-Store-300x99.png 300w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/App-Store-360x119.png 360w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/App-Store.png 597w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"has-medium-font-size\"><strong>Stappen voor Android<\/strong><\/h3>\n<h6>Bij gebruik van een Android toestel zijn de stappen iets ingewikkelder<\/h6>\n<h6><strong>Let op: Voorbeeld afbeeldingen kunnen afwijken!<\/strong><\/h6>\n<h4 class=\"has-medium-font-size\"><strong>Stap 1:<\/strong><\/h4>\n<h6>Open de instellingen van uw mobiele telefoon en kies voor de categorie Apps.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1071\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Settings-icon-1-296x300.png\" alt=\"\" width=\"66\" height=\"67\" srcset=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Settings-icon-1-296x300.png 296w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Settings-icon-1-150x150.png 150w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Settings-icon-1-360x365.png 360w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Settings-icon-1.png 491w\" sizes=\"(max-width: 66px) 100vw, 66px\" \/> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1067\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Apps-300x57.png\" alt=\"\" width=\"300\" height=\"57\" srcset=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Apps-300x57.png 300w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Apps-768x145.png 768w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Apps-360x68.png 360w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Apps.png 1018w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/h6>\n<p>&nbsp;<\/p>\n<h4 class=\"has-medium-font-size\"><strong>Stap 2:<\/strong><\/h4>\n<h6>Zoek in de lijst met apps naar &#8220;Ritten Registratie&#8221;<\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1068\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Ritten-registratie-app-300x62.png\" alt=\"\" width=\"300\" height=\"62\" srcset=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Ritten-registratie-app-300x62.png 300w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Ritten-registratie-app-768x158.png 768w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Ritten-registratie-app-360x74.png 360w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Ritten-registratie-app.png 1018w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<h4 class=\"has-medium-font-size\"><strong>Stap 3:<\/strong><\/h4>\n<h6>Kies voor de optie &#8220;Opslag&#8221;<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1081 size-medium\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/11\/Opslag-1-300x49.png\" alt=\"\" width=\"300\" height=\"49\" srcset=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/11\/Opslag-1-300x49.png 300w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/11\/Opslag-1-768x126.png 768w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/11\/Opslag-1-360x59.png 360w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/11\/Opslag-1.png 1002w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/h6>\n<p>&nbsp;<\/p>\n<h4 class=\"has-medium-font-size\"><strong>Stap 4:<\/strong><\/h4>\n<h6>Kies voor &#8220;Gegevens wissen&#8221; &amp; tik daarna op Ok<\/h6>\n<h6><strong>Deze optie heeft geen invloed op de ritten of voertuig gegevens! Die zullen niet verloren gaan!<\/strong><\/h6>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1069\" src=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Gegevens-wissen-300x75.png\" alt=\"\" width=\"284\" height=\"71\" srcset=\"https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Gegevens-wissen-300x75.png 300w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Gegevens-wissen-360x90.png 360w, https:\/\/www.nedsoft.nl\/support\/wp-content\/uploads\/2022\/12\/Gegevens-wissen.png 603w\" sizes=\"(max-width: 284px) 100vw, 284px\" \/><\/p>\n<h6><strong>Log na bovenstaande stappen opnieuw in &amp; controleer of het scrol probleem opgelost is.<\/strong><\/h6>\n","protected":false},"excerpt":{"rendered":"<p>Als u in het ritten overzicht problemen ervaart met het scrollen dan zou er lokaal in de app iets mis kunnen zijn. Als u 1 van de onderstaande problemen ervaart zou dit opgelost kunnen worden door middel van een App reset. &#8211; Kan niet verder scrollen. Laadt icoontje blijft draaien!? &#8211; Blijf steeds dezelfde datums [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"doc_category":[31],"doc_tag":[],"knowledge_base":[27],"class_list":["post-1026","docs","type-docs","status-publish","hentry","doc_category-app-web","knowledge_base-rittenregistratie-plus"],"_links":{"self":[{"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/docs\/1026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/comments?post=1026"}],"version-history":[{"count":5,"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/docs\/1026\/revisions"}],"predecessor-version":[{"id":1083,"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/docs\/1026\/revisions\/1083"}],"wp:attachment":[{"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/media?parent=1026"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/doc_category?post=1026"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/doc_tag?post=1026"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/www.nedsoft.nl\/support\/wp-json\/wp\/v2\/knowledge_base?post=1026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}